How does the AI know what products to recommend?

The AI analyzes customer preferences from their message, past purchase history, browsing patterns, and current inventory. It understands budget constraints, size preferences, style interests, and delivery concerns, then curates recommendations that feel personalized. Every suggestion is context-aware and relevant to the specific customer.

Can the AI close sales without a human sales rep?

Yes. The AI handles 80-90% of sales conversations end-to-end-from inquiry through checkout. It qualifies leads, answers objections, builds carts, and processes payments. Humans only step in for complex negotiations. This scales your sales capacity infinitely without hiring additional staff.

How fast does the AI respond to customer messages?

Sub-60 seconds, which is critical for sales conversion. Customer intent is time-sensitive in e-commerce. By the time a human replies, customers often move to competitors. AI ensures your store never loses sales to slow response times.

What happens if the AI cannot answer a customer question?

AI agents intelligently recognize when they need human help and automatically escalate to your team with full conversation context. Your team gets a notification and can pick up the conversation. You can then add the missing knowledge so AI handles similar queries independently next time.

Does the checkout stay inside WhatsApp?

Yes. Checkout remains entirely in WhatsApp with pre-filled carts, payment links, and order confirmations, no external redirects. This frictionless experience reduces checkout abandonment by 15-30% compared to external checkout flows.

How does the AI prevent aggressive upselling that damages trust?

Upsells are contextual and helpful. The AI suggests complementary products only after primary concerns are resolved. Bundles are framed as helpful combinations, not forced add-ons. If customers decline, the AI respects that and focuses on completing the main order.

Can the AI manage unlimited parallel customer conversations?

Yes. Unlike human sales reps, the AI handles unlimited simultaneous conversations. During peak traffic or promotions, your sales capacity scales infinitely without adding staff. Every inquiry gets immediate attention and context-aware responses.

What sales metrics can I track?

You get detailed analytics on products recommended most, conversion rates per product, AOV lift from AI recommendations, checkout abandonment rates, customer satisfaction scores, and revenue attribution. This data helps optimize inventory, pricing, and marketing based on real WhatsApp sales performance.

Turn WhatsApp Into Your 24/7 Salesperson
Consult. Recommend. Sell

Name: Wapikit Sales Automation - AI WhatsApp Sales Assistant
Brand: Wapikit
Availability: InStock
Rating: 4.9 (500 reviews)

Sales AI that handles customer's objection, help them buy, completing transaction without leaving WhatsApp.

Measurable Sales Impact

See revenue growth from AI led sales on WhatsApp

Sales Velocity

5

x

Faster from intent to order

AOV Lift

25

%

Through smart recommendations & upsells

Checkout Abandonment

30

% ↓

In-chat purchase without redirects

Capture intent the moment it appears, convert vague interest into ready-to-buy carts

Customer says "show me blue running shoes under ₹5,000 in size 9". AI instantly surfaces in-stock matches, curates sizes, shows delivery details, and builds a cart-all in one message. Intent transforms into action without friction or context switching. Fewer steps means higher conversion.

AI sales assistant capturing customer intent and building carts in real-time on WhatsApp

Handle objections instantly, close the sale before customers leave

Customer worried if your product can help it? AI consults with them. Concerned about returns? Policy explained instantly. Every objection answered in-context, in-chat, in real-time. No waiting for sales rep response. No losing the customer to a competitor. Objections become closing opportunities.

AI handling customer objections and closing sales seamlessly

Recommend products with conversational awareness, not generic suggestions

AI understands context-budget constraints, problem descriptions, past returns, style preferences, shipping concerns. Recommendations feel personalized, not robotic. A customer hesitating about fit gets size charts and return policies unprompted. Trust builds. AOV increases by 20-25% because suggestions feel helpful, not pushy.

Contextual product recommendations based on customer history and preferences

Remove checkout friction by keeping the entire journey inside WhatsApp

Pre-filled carts, payment links, and order confirmation-all within the chat. No redirects to external websites. No app downloads. No lost customers mid-flow. WhatsApp is where your customer already is; keep them there. Checkout abandonment drops 15-30% when the path to purchase stays uninterrupted.

In-chat checkout and payment within WhatsApp

Upsell and cross-sell at the right moment with proof, not pressure

Bundles and complementary products are suggested after primary doubts are resolved. "Those shoes pair well with these socks-35% off as a bundle" lands after fit is confirmed. Upsells feel like helpful advice, not aggressive selling. This timing increases AOV by 15-20% while preserving customer trust and repeat purchases.

Strategic upselling and cross-selling at the right moment in the sales conversation

Frequently Asked Questions

Find answers to common questions about Wapikit

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