How does WhatsApp conversational commerce work for Shopify?

Wapikit transforms WhatsApp into a 24/7 storefront where customers can discover products through natural conversation, get AI-powered recommendations, and complete purchases without leaving the chat. The AI understands product queries and guides customers through the entire sales journey.

Can customers really checkout directly in WhatsApp?

Yes, customers can complete their entire purchase journey within WhatsApp - from product discovery to payment confirmation. The in-chat checkout integrates with your existing Shopify payment gateways and provides a seamless, secure transaction experience.

How effective is AI-powered upselling in WhatsApp conversations?

The contextual upselling engine analyzes customer intent and suggests complementary products at peak interest moments, achieving up to 10x higher conversion rates compared to traditional product recommendations. It learns from successful patterns to optimize suggestions.

What happens to order management after WhatsApp purchases?

All orders placed through WhatsApp are automatically synced with your Shopify store. Customers receive instant order confirmations, real-time shipping updates, and can track or modify orders directly in the chat with 98% message open rates.

How do I track revenue from WhatsApp sales?

The integration provides real-time revenue tracking with full sales attribution from WhatsApp conversations. You can monitor per-campaign sales, ROI metrics, average order value impact, and customer lifetime value - all in one dashboard.

Is the WhatsApp storefront mobile-optimized?

Yes, the entire conversational commerce experience is designed mobile-first. Since WhatsApp is primarily a mobile platform, all interactions - product browsing, checkout, and order management - are optimized for smartphone usage.

How does natural product discovery work?

Customers can describe what they're looking for in natural language ("I need a red dress for a wedding" or "looking for running shoes under $100") and the AI instantly provides relevant product lists with images, prices, and details, making shopping feel like talking to a knowledgeable salesperson.

Can I customize the sales conversation flow?

Yes, you can customize conversation templates, product recommendation rules, upselling triggers, and checkout flow to match your brand voice and sales strategy. The system learns from successful interactions to improve over time.

Turn Abandoned Checkouts intoCompleted Orders

Name: Wapikit Wapikit Shopflo Integration
Brand: Wapikit
Availability: InStock
Rating: 4.9 (500 reviews)

With Cashfree One-Click Checkout, re-engage high-intent buyers with timely WhatsApp nudges and instant responses that turn drop-offs into orders.

Recover Abandoned Carts & Checkouts Smartly

Recoup lost sales with timely, personalized WhatsApp nudges that feel human, no code or manual workflows needed.

On-Point Cart Reminders

Send timely cart nudges that win back lost buyers.

Instant 1:1 Follow-Up

Answer last-mile queries instantly via WhatsApp chat.

Recover abandoned carts by sending personalized WhatsApp messages that feel human

Connect with your favorite tools

Explore more ways to connects with your existing tools to automate everything behind the scenes.

Cashfree OCC

Connect Cashfree One-Click Checkout to send automated WhatsApp notifications for abandoned carts and checkouts. Recover sales by reminding customers to complete their purchases quickly.

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Shopify - Sell on WhatsApp

Connect your Shopify store to Wapikit so that all your customers receive timely WhatsApp updates for every order event (new orders, shipping status, cancellations, etc.).

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Calendly

Embed Calendly scheduling into your WhatsApp flows-customers can book appointments directly, and Wapikit will handle reminders, confirmations, and time‐zone conversions automatically.

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Bring buyers back when it matters most.

Connect Cashfree One-Click Checkout to send automated WhatsApp notifications for abandoned carts and checkouts.

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Turn Abandoned Checkouts intoCompleted Orders

Recover Abandoned Carts & Checkouts Smartly

On-Point Cart Reminders

Instant 1:1 Follow-Up

Connect with your favorite tools

Cashfree OCC

Shopify - Sell on WhatsApp

Calendly

Bring buyers back when it matters most.